Your Telegram bot, now a salesperson
Most Telegram bots are menus with buttons. Sales Core AI gives yours a real conversation: it understands what the customer wants, recommends from your catalog with exact prices, books, takes orders — and remembers the customer next time.
A conversation, not a button menu
The customer writes the way they would to a shop assistant. The agent does the rest — within your rules.
Connected in one step
Paste the token from @BotFather and choose the agent. The platform checks the token and registers the webhook itself; “Check connection” explains any problem in plain words.
Starts the conversation right
On /start the agent greets the customer and asks what they are looking for — in the language of their Telegram app.
A payment button in the chat
When the agent creates an order, the payment link arrives as a button under its message.
Catalog-true answers
Options with exact prices come from your catalog or connected shop, formatted as a clean list for Telegram.
Remembers the customer
The conversation continues where it stopped: what they looked at, their name, their bookings and orders — across your website and messengers.
Your team lives in Telegram too
When a customer asks for a person, colleagues get the request from the team bot, take it with one tap and answer in the same chat.
Connect your bot in three steps
No developer and no server of your own: Telegram sends messages straight to the platform.
Create a bot
Open @BotFather in Telegram, send /newbot, choose a name and a username, and copy the token it gives you.
Paste the token
In Channels → Telegram paste the token and choose which agent answers. The webhook is registered automatically.
Press Start and test
Open your bot, press Start and talk to it as a customer. Every step the agent takes is visible in the conversation card.
Questions
Do I need a developer?
No. Create the bot in @BotFather, paste its token in the dashboard and choose the agent. That’s all.
Can I use a bot I already have?
Yes, as long as nothing else needs to receive its messages: connecting points the bot’s webhook to Sales Core AI, which replaces whatever handled it before.
Can the bot write to customers first?
Telegram lets a bot message only people who have started it. Customers find your bot through a link, a QR code or a button on your site; once they press Start, the agent answers every message.
What about photos and voice messages?
The agent sees that a photo, voice message, video, file or sticker arrived, together with its caption, and replies sensibly. A shared contact arrives with its phone number.
What does the customer see when a person joins?
A short message that a colleague joined the chat. The colleague’s replies appear in the same conversation; when they give it back, the agent continues.
How much does it cost?
The same as any channel: no subscription, prepaid Sales Core AI Credits for the AI your agents actually use and a small success fee only on sales the agent closes. Telegram itself charges nothing for bots.
Read next
One agent for every channel
Set it up once — it answers on your website, WhatsApp and Telegram with the same knowledge, catalog and customer history.