An AI salesperson on your WhatsApp number
Customers write to you on WhatsApp at any hour. Sales Core AI answers in seconds, in their language: it recommends from your real catalog, books into your calendar, takes orders — and calls your team in when a person is needed.
Built for how people buy in WhatsApp
Short messages, quick decisions, no forms. The agent keeps up — and every action it takes is real and recorded.
The number is already the contact
WhatsApp confirms the customer’s number, so the agent doesn’t ask for a phone and can book or take an order straight away. If the customer gives a different number, it saves that one.
Real products, real prices
Options come only from your catalog or your connected shop, as a short list with prices formatted for WhatsApp — never invented.
Bookings and orders, not just answers
Free slots from your calendar, orders with a payment link, qualified leads for your team. Each exists only when your system confirms it.
Photos, voice notes, locations
When a customer sends a photo, a voice message, a file or a location, the agent knows what arrived and replies sensibly instead of ignoring it.
Several numbers, one history
Each number can have its own agent — say, sales and support. A customer who wrote on your website and then on WhatsApp is recognized as the same person by phone or email.
Your team in the same chat
When a customer asks for a person, your colleagues get the request in Telegram and answer from there — the reply reaches the customer in WhatsApp.
Connect a number in three steps
The agent works through the official WhatsApp Cloud API from Meta. The dashboard walks you through each step.
Get Cloud API access
In your Meta business app, add a WhatsApp number and create a permanent System User token. You need the phone number ID, the token and the app secret.
Paste them in Channels → WhatsApp
The platform checks the token and the number, finds your WhatsApp Business Account and sets up the webhook itself. If something is off, it tells you what in plain words.
Choose the agent and test
Pick which agent answers this number, message it from your phone and watch every step the agent takes in the conversation card.
Questions
Does it work with the regular WhatsApp Business app?
The agent works through the official WhatsApp Business Platform (Cloud API) from Meta, which is made for automated replies. You connect a number to it in your Meta business account; the dashboard shows each step.
What is the 24-hour window?
WhatsApp lets a business send free-form messages only within 24 hours of the customer’s last message. Inside the window your team’s replies go as normal text; later they go as an approved Utility template you choose for the number. Without a template the message is saved, and the team sees why it was not sent.
Can a person reply instead of the AI?
Yes. The agent hands the conversation over when the customer asks for a person, and anyone on your team can take a conversation from the dashboard or from Telegram. The agent stays silent while a colleague owns the chat and continues when they give it back.
Will it make up prices or availability?
No. Items, prices and availability come only from your catalog or connected shop. If something isn’t there, the agent says so and offers what is.
Which languages does it speak?
It replies in the customer’s language. Your catalog and rules can stay in the language you work in.
How much does it cost?
The same as any channel: no subscription, prepaid Sales Core AI Credits for the AI your agents actually use and a small success fee only on sales the agent closes. Meta’s own WhatsApp charges, if any apply to you, are billed by Meta.
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One agent for every channel
Set it up once — it answers on your website, WhatsApp and Telegram with the same knowledge, catalog and customer history.